Shipping and payment terms

  
   
    
    

Shipping costs

The costs for packaging and shipping are calculated per order according to actual expenditure. Of course we calculate these costs in advance and inform you immediately, so that you are always informed about the total costs of your order.

    
    
    

Pattern

For a sample order we charge a small shipping fee of 4 €. Should you decide to place an order with us afterwards, the costs for the sample order will be charged.

    
    
    

Shipping

As a rule, we ship our goods by parcel service, such as Deutsche Post, DPD, GLS and UPS. An exception is the shipment of fragile and bulky goods, such as porcelain, suitcases, etc. These are delivered by freight forwarder and calculated separately according to actual effort.

Shipping abroad is also possible. This will also be charged at cost, including any applicable customs and handling costs.

    
    
    

Delivery time

The delivery time of goods in stock without advertising is within Germany about 3 to 4 working days. For orders with advertising, the delivery time after order clarity and production release covers approx. 1 to 3 weeks.

Certain items can also be made in express service at an additional cost. Just contact us!

    
    
    

Right of Withdrawal

We do not supply private individuals but only companies, authorities and associations. A right of withdrawal is excluded.

    
    
    

Return & Refund

Our promotional items are individualized brand ambassadors in your personal corporate design. Therefore all products from our online shop are excluded from exchange and return. Please note that we can not refund the order value.

Do you have any questions?

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