Terms and conditions


1.1 Our offer is aimed exclusively at entrepreneurs within the meaning of § 14 BGB and authorities who use the goods in their independent professional, commercial, official or official activity.

1.2 The following conditions apply to all contracts, deliveries and other services with entrepreneurs in the sense of § 14 BGB and authorities. Deviating provisions of the contracting party are hereby expressly contradicted. Our conditions of sale shall apply even if we unconditionally carry out the delivery to the customer in the knowledge of conflicting or deviating conditions of the customer. In individual cases, individual agreements (including ancillary agreements, additions and changes) have priority over these terms and conditions in any case. For the content of such agreements, a written contract or our written confirmation shall prevail.

1.3 References to the validity of statutory provisions are only of clarifying significance. Even without such clarification, therefore, the statutory provisions, unless they are directly amended or expressly excluded in these terms and conditions.

Conclusion of contract and place of fulfillment

2.1 The presentation and application of articles in our online shop does not constitute a legally binding offer to conclude a contract.

2.2 By clicking the button "order and upload logo" you place a legally binding order to which you are bound for a period of two weeks after submission. We will confirm your access via our online shop immediately by email. In this confirmation is still no acceptance of your order.

2.3 Within approx. 2 working days after order confirmation, we will also send you a free, digital print view of your order with the request for approval. This serves the additional error detection and avoidance and represents also still no acceptance of your order.

2.4 A contract is concluded between you and Signum Concept GmbH (hereinafter referred to as "Signum Concept") if we accept your order through a declaration of acceptance (for example, by order confirmation) or through the delivery of the ordered articles. As soon as the goods are sent to you, you will receive a message via email.

2.5 Signum Concept reserves the right not to accept the offer, especially if an item is not available or if you have not paid invoices for past deliveries without justification. As far as Signum Concept can not execute an order, we will inform you as soon as possible.

2.6 Place of performance for all services under the contract is the location of the branch office of Signum Concept Werbeartikel GmbH.

Delivery terms

3.1 We are entitled to partial deliveries and partial services, as far as this is not unreasonable for you.

3.2 If you order as a customer with place of business abroad or if there are reasonable indications of a risk of payment default, we reserve the right to deliver only after receipt of the purchase price plus shipping costs (prepayment reservation). As far as we make use of the prepayment reservation, we will inform you immediately. In this case, the delivery period begins with payment of the purchase price and shipping costs.

3.3 The delivery period is agreed individually or specified by us when accepting the order. Insofar as an agreement on the delivery dates and delivery deadlines is missing, the delivery period is approximately four weeks from the conclusion of the contract.

3.4 If we are unable to comply with binding delivery deadlines for reasons for which we are not responsible (non-availability of the service), we will inform you immediately and at the same time notify you of the probable new delivery deadline. If the service is not available within the new delivery period, we are entitled to withdraw from the contract in whole or in part; We will immediately reimburse any consideration already provided by you. As a case of non-availability of the service in this sense, in particular the non-timely self-delivery by our supplier, if we have a congruent hedging transaction, neither we nor our suppliers are at fault or we are not obliged to procure in individual cases.

3.5 The occurrence of our default in delivery is determined by the statutory provisions. If we fall into delay of delivery, then you can demand a lump-sum replacement of your delay damage. The lump sum for each completed calendar week of default amounts to 0.5% of the net price (delivery value), but in total not more than 5% of the delivery value of the goods delivered late. We reserve the proof that you have no damage or only a substantial

3.5 The occurrence of our default in delivery is determined by the statutory provisions. If we fall into delay of delivery, then you can demand a lump-sum replacement of your delay damage. The lump sum for each completed calendar week of default amounts to 0.5% of the net price (delivery value), but in total not more than 5% of the delivery value of the goods delivered late. We reserve the right to prove that you have incurred no damage or only a significantly lower damage than the above flat rate.

3.6 Your rights acc. Section 11 of these Terms and Conditions and our statutory rights, in particular in the case of an exclusion of the obligation to perform (for example due to impossibility or unreasonableness of the service and / or subsequent performance), remain unaffected.

Goods condition

The agreed characteristics are the characteristics and characteristics of the goods as agreed with you in the order, the release of the digital pressure test and the order confirmation. You can also order a free sample copy. Minor or insignificant deviations in terms of color, material thickness and design, we reserve ourselves. They do not lead to a deviation from the agreed condition.

Transfer of risk, default of acceptance

5.1 The delivery of goods is made "ex works", so at your expense and risk.

5.2 If you are in default of acceptance, refrain from any act of cooperation or delay our delivery for other reasons for which you are responsible, we shall be entitled to demand compensation for the resulting damage including additional expenses (for example storage costs). For this we charge a flat-rate compensation i.H.v. 0.5% per calendar week up to a maximum of 5% of the delivery value or 10% in the case of final non-acceptance, starting with the delivery date or - in the absence of a delivery period - with the notification of readiness for shipment of the goods. Proof of higher damages and our legal claims (in particular compensation for additional expenditure, reasonable compensation, termination) remain unaffected; the lump sum is however to be counted on further money claims. You are entitled to prove that we have incurred no or only a significantly lower damage than the above flat rate.


6.1 You must duly fulfill your inspection and complaint obligations in accordance with § 377 HGB. Complaints must be sent no later than one week after receipt of the goods; In addition, transport damage must be reported immediately to the freight forwarder or forwarding agent. Hidden defects must be reported immediately, at the latest within three working days of their discovery. We can only handle complaints that have come in through the completely filled out complaint form with us. The corresponding link ("Completing the Complaint Form") can be found under "Customer Service" under "Warranty and Complaints".

6.2 Deviating from § 438 Abs. 1 Nr. 3 BGB (German Civil Code) the general period of limitation for claims arising from material and legal defects is one year from delivery. By the way, it remains with the statutory limitation regulations.

Prices and payment

7.1 The prices in our online shop are, unless otherwise stated, net prices. These are plus VAT, shipping costs and other costs (such as hiring fee).

7.2 The price including VAT, applicable shipping costs and other costs will be displayed in the order form before you submit the order.

7.3 If we fulfill your order by partial delivery, you will only receive shipping costs for the first partial delivery. If the partial deliveries are made at your request, we will charge you for each of these partial deliveries.

7.4 Payment shall be made at your own discretion - subject to clause 3.2 - by invoice or advance payment. In the case of payment in advance, the goods will be shipped to you after receipt of payment. In the case of the invoice payment method, this must be settled immediately, but no later than within 14 days from the invoice date and delivery of the goods.

Set-off and retention rights

Rights of set-off or retention exist only to the extent that the underlying claim is legally established or undisputed. In the case of defects in the delivery, your counter-rights remain unaffected, in particular, insofar as a part of the price which is reasonable in relation to the defect is retained.

Retention of title

The delivered goods remain our property until full payment. You are entitled to resell the goods in the ordinary course of business. However, you hereby assign to us all claims arising from the resale against your customers or third parties in the amount of our claims as security. To collect this claim you remain authorized after the assignment. The right of us to collect the claim ourselves remains unaffected. We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of the securities exceeds the claims to be secured by more than 10%.

Data protection

All personal data is always treated confidentially and your legitimate concerns taken into account in accordance with legal requirements. The data required for the transaction will be stored and, if necessary, passed on to affiliated companies or our service partners as part of the order processing, if this is absolutely necessary for the purpose of contract execution. We also save and use the data for the further maintenance of the customer relationship, for example, in order to be able to send you offers by post.

Note: You may at any time request the use and processing of your personal information for advertising purposes by sending an informal message by post to: Signum Concept Werbeartikel GmbH Perkiets 4 4837 Membach Belgium or by e-mail info@zaprinta.com disagree. After receipt of your objection, we will no longer use and process the data for other purposes than for business transactions and will discontinue the further sending of offers or other advertising material to you. An expressly given consent to advertising measures can also be withdrawn at any time.


11.1 Unless otherwise stated in these Terms and Conditions, including the following provisions, we shall be liable to you for intent or gross negligence in accordance with the statutory provisions for damages or reimbursement of futile expenses.

11.2 In other cases, unless otherwise stipulated in clause 11.3, we shall be liable for breach of a contractual obligation whose fulfillment enables the proper execution of the contract and which you as customer can regularly trust (cardinal duty) limited to the replacement of the foreseeable and contract-typical damage.

11.3 In all other cases our liability is excluded. Our liability for fraudulently concealed defects, a guarantee of quality, damage resulting from injury to life, limb or health and under the Product Liability Act shall remain unaffected by the aforementioned liability limitations and exclusions.

11.4 Insofar as the pages of Signum Concept Werbeartikel GmbH contain links to other pages on the Internet, Signum Concept Werbeartikel GmbH expressly declares that it has no influence on the design and content of the linked pages. For this reason, Signum Concept Werbeartikel GmbH hereby expressly dissociates itself from all contents of all linked third-party websites. This statement applies to all displayed links and to all contents of the pages to which links lead.  


The website is owned and operated by Signum Concept Werbeartikel GmbH. The entire content of the website is the property of Signum Concept Werbeartikel GmbH. All elements of the website, including the general design and content, are protected by copyright and other rights. Unless otherwise stated on the website and not expressly agreed, duplication, editing, translation, storage, processing of the content, and in particular the use of images and text on trading platforms such as Ebay or other online shops, are prohibited.

Contract text storage

We save the contract text and send you the order data and our terms and conditions by email. The terms and conditions can be viewed at any time on our site. Your past orders are no longer accessible via the Internet for security reasons.  

      Customer service

You can reach our customer service for questions, complaints and objections Mo. - Fr. 08:30 - 17:00 clock under the email address: info@zaprinta.com or by phone +49 (0) 322 1100 12 64. Note according to battery law

Since batteries and rechargeable batteries can be included in our consignments, we are obliged under the Battery Act (BattG) to point out the following: Batteries and rechargeable batteries must not be disposed of in household waste, but you are legally obliged to return used batteries and rechargeable batteries. Waste batteries may contain harmful substances which, if not properly stored or disposed of, could damage the environment or your health. But batteries also contain important raw materials such as Iron, zinc, manganese or nickel and can be recycled. You can either return the spent batteries, which we have in our assortment as new batteries, to us after use or return them in the immediate vicinity (for example, in stores or in municipal collection points or in our dispatch warehouse) free of charge.

The crossed-out wheeled bin sign means you must not dispose of batteries and batteries with your household waste. Below this symbol you will also find the following symbols with the following meaning:

PB: battery contains lead

CD: Battery contains cadmium

HG: battery contains mercury

 Applicable Law and Jurisdiction   17.1 For these terms and conditions and the entire legal relationship between the customer and the Signum Concept Werbeartikel GmbH, Belgian law applies to the exclusion of UN sales law.

17.2 If the customer is a merchant within the meaning of the Commercial Code or a legal entity under public law, and the customer's domicile is in Germany at the time of the order, the place of business of Signum Concept Werbeartikel GmbH shall be the exclusive place of jurisdiction for all disputes arising from the contractual relationship. In addition, the applicable statutory provisions apply to local and international jurisdiction.

Severability clause

Should a provision in these terms and conditions be or become invalid in whole or in part, this shall not affect the validity of all other provisions or agreements. Instead of the invalid provision, a provision shall apply which, from an economic point of view, most closely corresponds to what is legally permissible and takes into account what the contractual partners would have wanted according to the meaning and purpose of their contractual relationship.

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+32 (0) 2 588 86 97