1. Placing an order
Placing an order online is easy and straightforward.
1. Choose the advertising object of your choice
2. Follow the steps to configure the item (colour, printing area, printing colours, quantity,...)
3. Place the item in your basket
4. Upload your print files directly (or do it later)
5. Fill in your contact details
6. Choose the desired payment method
7. Place your order
Yes, of course! Anyone can place an order with Zaprinta, companies as well as private individuals. Please note that the prices shown in our online shop are exclusive of VAT.
Yes, in the "Choose your quantity" section of the configurator, simply select the "Or choose your own quantity" box, indicate the desired quantity and press "Enter" on your keyboard.
You can order items per unit. However, as some personalisation costs cannot be reduced, the more items you order, the lower the price per item will be.
Choose the desired printing options on the product page as well as the quantity and your price will be calculated automatically. The price shown is all inclusive, with no hidden costs. It includes items, printing and delivery (excluding VAT).
All prices shown are exclusive of VAT, unless otherwise stated.
No, we offer you the costs of packing or shipping in the EU. So you won't have any unpleasant surprises.
The prices shown on the category pages include a single colour print. If you choose a different configuration on the product page, the price will be recalculated according to the options selected.
You can easily upload your print files during the ordering process (specific field for uploading your files). This saves time for the production of your order. If your logo is not available at the time of your order, you can also email it to us later at commercial@zaprinta.com.
If you have received a gift code, you can fill in the reserved field in your shopping basket. This way, the discount will be applied directly when you place your order.
Choose the type of payment that suits you best. In our online shop, you can pay by credit card (Visa, Mastercard,...), by PayPal and by bank transfer.
You will receive, by email, a proof sheet of the product personalised with your logo or design within 4 hours of your request. This digital preview will be created with the requested print colours. You will be able to view the print and request any changes if it does not suit you. You can also request an unprinted sample of the product to check its quality. This sample will be invoiced at cost price.
If you request it, you will receive a proof sheet within 4 hours of your request (working days). Don't forget to upload your logo when you request it! You will also always receive a proof sheet after every order and before it goes into production.
Once you have placed and paid for your order, it is considered final. Of course, we will only start production after approval of the print order (proof sheet).
After placing your order, you will receive a confirmation email. If you have already approved the proof sheet, your order will be placed in production. If you placed your order directly (without proof sheet), we will send you your proof sheet within a few hours of your order.
We can modify or cancel your order as long as the proof sheet has not been validated yet. Once the proof sheet has been validated and production has started, the order can no longer be modified or cancelled. Therefore, make sure you check everything carefully before approving the proof sheet (print order).
To check the current status of your order, log on to your customer's account. You can easily find the status and progress of your order. Also keep an eye on your inbox. We will send you an email for each important update.
You can easily place a new order by logging into your customer's account. This way, you won't have to fill in your details again and you will save time. You will also be able to place a repeat order more easily.
Asking for a quote is quick and easy.
1. Choose the advertising object of your choice
2. Follow the steps to configure the item (colour, printing area, printing colours, quantity,...)
3. Click on the "Request a free quote" button
4. Fill in your details and upload your logo
5. Click on the send request button
Would you like to request several quotes for different products? No problem, we save the configured item in the requests list (list icon in the top right-hand corner of the screen). Then add the additional products for which you would like to receive an offer. Finally, send us all your requests simultaneously.
