All our products are custom-made on the basis of the validated proof sheet (print order). Unfortunately, due to this personalisation, they cannot be returned. We therefore advise you to always carefully check your proof sheet before giving your approval. After your approval, we will start the printing process and your items will be printed with your logo or company name according to your request.

Unprinted products can be returned within 14 days of reception. We call this phase "trial period". Please contact us within this period to return your items. Within 30 days, the amount of your purchase will then be refunded. Please take into account that the return costs are at your own expense in this case.

If the items received are not the ones you ordered, please contact us directly. We will do our best to find a solution as quickly as possible in order to deliver the right products.

The digital proof sheet serves as a basis for work. We do not print until we have received your approval. If the print is different from the agreed one, we will take back the products and deliver the correct items.