For printed and unprinted orders, we ask for payment in advance. You will receive the invoice directly after ordering by e-mail. Immediately after receiving your payment, we will start production.
For certain French public organisations wishing to pay by administrative mandate, we can send the order on the basis of an official order form. Please contact us for more information.

We will send you your invoice after we have received your payment. In most cases, this means that you will receive an invoice after you have placed and paid your order.

Yes, the VAT amounts are always specifically mentioned on your invoice. We always mention the total price excluding VAT, the total amount including VAT and the specific VAT amount. This will provide you with all the information you need for accounting purposes.

You can easily change your billing address in the "my account" area. Log in and change your data. This change can be made during your order, afterwards or at any time. You can also contact us by email or phone to request this change.

All our payments are made via a secure SSL connection between Zaprinta and our payment partner Mollie. All payment data is encrypted. This guarantees your privacy and the security of payments.