On average, we deliver an order within 10 working days, depending on printing technique and product availability. Express deliveries are possible for part of the range. Do you have any questions about this? Please do not hesitate to contact us.
We deliver within Europe. Delivery costs are free of charge for any delivery to a European Union country (excluding overseas territories) (one delivery address). Would you like an order to be delivered to another country or to different sites? Please contact us for more information.
We can arrange express delivery for most of our products. In this case, however, please take into account the additional costs associated with this urgent delivery. Please contact us for more information.
Our couriers deliver every business day between 8am and 6pm during office hours. Unfortunately, it is not possible to choose a specific time slot for delivery. Delivery in the evening, on weekends or public holidays is unfortunately not possible.
Yes, please make sure that someone is present at the delivery address you have chosen to sign for the receipt. Unfortunately, delivery to a depot or post office box is not possible. Please also check the status of your order on receipt before accepting it.
We make every effort to deliver our orders as quickly as possible. In our exchanges, we communicate an estimated delivery date. It is therefore possible that your order will be delivered earlier. For this reason, we advise you to keep a permanent eye on your order thanks to the tracking number provided.
Of course, we try to avoid this situation. Unfortunately, it can happen that the delivery of your products may be delayed. In that case, please contact us so that we can solve the problem with our courier.
Your order has not been delivered as agreed? That's annoying! In that case, first check your tracking number to see if the delivery man is still on the way or if you missed him. If a delivery attempt has already been made, you will find a message in your mailbox with a new delivery date. No solution? Check the delivery address you gave us. Still no solution? Please contact our customer service to resolve the problem with the courier.
We work, among others, with the following professional transporters: TNT, UPS, DHL and DPD. The choice of the carrier who delivers your products depends on the product chosen, the delivery time and the desired quantities.
If no one is present at the delivery, the courier will usually make a second attempt to deliver the package. After two attempts, the parcel can be picked up at a nearby depot. To avoid an unsuccessful delivery attempt, always make sure that someone is present at the chosen delivery address between 8am and 6pm.